Terms & Conditions

Check-in

From 14:00 hours

Check-out

10:30 – 11:00 hours

Cancellation/prepayment

A 20% deposit is payable upon booking which is non-refundable. The outstanding balance is payable upon departure. Full payment is required if cancellation is made on the day of arrival.

We can provide a cot bed in the family room if required but this needs to be requested upon booking.

Pets

Pets are not allowed.

Breakages/damages

Guests responsible for any breakages or damages to the accommodation or its contents may be charged any repair costs.

Smoking

A “No smoking” policy applies to all areas, however we do provide a seating area outside the property for smoking if required. Takeaway foods are not permitted in any of the rooms.

Damages

Stanhope Old Hall does not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by employees or contractors whilst acting in the course of employment.

Arrival

Guests are kindly requested to inform Stanhope Old Hall of their estimated time of arrival.

Arrivals after 21:00 hours are not permitted unless you have made prior arrangements with us.

Parking

Stanhope Old Hall offers full parking facilities within the grounds.